67% of the World Has a Digital ID. Is Your Business Ready to Accept It?

These aren’t people who signed up and never came back. PwC’s data also shows that in most countries studied, eID users can access more than 100 online services via their digital identity. In Norway, that number exceeds 16,000 services. These users are practiced, confident, and they expect digital ID to work.

What This Means for Your Business

Here’s the operational implication: if your users are in any of the markets above, a significant share of them are already carrying a government-verified digital credential. When they arrive at your onboarding flow and you ask them to photograph their passport, you’re asking them to do something their government has already done on their behalf, and they know it.

The friction cost is measurable. Document capture flows lose 20–40% of users before completion. For users who already carry a digital ID, that drop-off is almost entirely unnecessary. Accepting a digital ID can be up to 10 times faster for the user than completing a document scan, a difference that shows directly in your conversion rate.

The businesses that are starting to close this gap are gaining a real competitive advantage in high-adoption markets. The question is whether yours is one of them.

The Action

Before investing further in legacy document capture infrastructure, audit where your user base is located. If meaningful segments are in high-adoption markets, like the Nordics, the Netherlands, Belgium,and Italy, you likely have a large pool of pre-verified users who would benefit from a faster path.

Trinsic connects you to those users today. Through a single API integration, you can begin accepting BankID Norway, MitID, BankID Sweden, iDIN, itsme, SPID, and more, without building separate integrations with each provider or navigating their individual legal requirements.

See which markets Trinsic covers → Talk to the team about your user geography →

This is Part 1 of Trinsic’s companion series to PwC Strategy& “Digital Identities Across the World” (2025). Data sourced from PwC’s primary report. Trinsic makes no claims about the accuracy of PwC’s underlying research.